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Voice of Customer Analysis
Understand and resonate with your customers' voices for real.
Sentiment Analysis
Get an extra layer of data by understanding your customers' sentiment.
Text Analysis
Every written interaction with added sentiment, just like a real conversation.
Release Tracking
Track the direct impact of your customers toward new releases and forecast trends.
NPS Analysis
Convert detractors into promoters by detecting patterns easily
CSAT  Analysis
Great Customer Experience starts with your team, make their work easier & efficient with ClientZen
Customer Review Analysis
Great Customer Experience starts with your team, make their work easier & efficient with ClientZen
Survey Analysis
Extract meaningful & impactful insights from your surveys and structure it more efficiently
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Teams
Pricing
Blog
Contact
Voice of Customer Analysis
Understand and resonate with your customers' voices for real.
Sentiment Analysis
Get an extra layer of data by understanding your customers' sentiment.
Text Analysis
Every written interaction with added sentiment, just like a real conversation.
Release Tracking
Track the direct impact of your customers toward new releases and forecast trends.
NPS Analysis
Convert detractors into promoters by detecting patterns easily
CSAT  Analysis
Great Customer Experience starts with your team, make their work easier & efficient with ClientZen
Customer Review Analysis
Great Customer Experience starts with your team, make their work easier & efficient with ClientZen
Survey Analysis
Extract meaningful & impactful insights from your surveys and structure it more efficiently

Software

Use customer feedback to refine features, prioritize updates, and ensure your software truly meets the needs of your users and clients. ClientZen provides actionable insights, allowing you to stay ahead in the competitive software industry.
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Trusted by industry leaders
IMPACT

Benefits

Feature Development

Understand user preferences and feedback to develop features that genuinely resonate with your target audience.

Bug Identification

Quickly spot and rectify issues, ensuring smooth user experiences.

Update Prioritization

Base your software updates o n real user needs, ensuring relevance and satisfaction.

User Experience

Get insights into usability, helping create intuitive interfaces and smoother user journeys.

Let ClientZen guide your software development decisions. By tuning into user feedback, ensure that every line of code, every feature, client request, and every update aligns perfectly with your audience's needs.

FEATURES

Tools for Software Industry

Automated Tagging

Instantly categorize user feedback, helping your development team to address concerns or suggestions efficiently.

Try with my own data

Insights Discovery

Extract key insights from user comments, helping guide feature development and improvements.

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Sentiment Analysis

Get a holistic view of how users feel about your software, helping in refining UX/UI.

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User Segmentation

Understand the different needs of your user segments, allowing for more tailored software solutions.

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MRR Tracking

Monitor the Monthly Recurring Revenue (MRR) to understand the financial weight of feedback, especially for SaaS businesses.

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Release Impact

Track user reactions to software updates or new features, ensuring they meet user expectations.

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Plays nice with your stack

Securely integrates with all your customer voice platforms. No coding skills required.
Intercom
Zendesk
Typeform
Slack
Hubspot
G2
Drift
Trustpilot
Zapier
Intercom
Zendesk
Typeform
Slack
Hubspot
G2
Drift
Trustpilot
Zapier

Get started quickly with free onboarding assistance

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Free trial for 30 days
GDPR compliant
No code platform
Try ClientZen for free
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Being able to define ones own topics and receiving reports to those, really improves the monitoring and prioritization of topics and/or issues.
clientzen customer picture
Jens Becker
·
linkedin icon
Managing Director at KF Interactive GmbH
As a Product Manager, I can see how valuable this is for managing customer feedback effectively and getting to actionable insights with minimum effort.
mara clientzen customer picture
Mara Steiu
·
linkedin icon
PM @ Microsoft, Twitter, Confluent
A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face.
Stefan clientzen customer review profile picture
Stefan Stoica
Working on an MVP for Skawr
This is a great product which tackles a real pain point.
Alvaro clientzen customer review profile picture
Alvaro Villalba Perez
·
linkedin icon
Founding CEO at Clous
If you're looking to streamline your feedback analysis and gain a deeper understanding of your customers' needs, ClientZen is a must try.
Max clientzen customer review profile picture
Max Yampolsky
·
linkedin icon
CEO @ One Click Crypto
Being able to define ones own topics and receiving reports to those, really improves the monitoring and prioritization of topics and/or issues.
clientzen customer picture
Jens Becker
·
linkedin icon
Managing Director at KF Interactive GmbH
As a Product Manager, I can see how valuable this is for managing customer feedback effectively and getting to actionable insights with minimum effort.
mara clientzen customer picture
Mara Steiu
·
linkedin icon
PM @ Microsoft, Twitter, Confluent
A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face.
Stefan clientzen customer review profile picture
Stefan Stoica
Working on an MVP for Skawr
This is a great product which tackles a real pain point.
Alvaro clientzen customer review profile picture
Alvaro Villalba Perez
·
linkedin icon
Founding CEO at Clous
If you're looking to streamline your feedback analysis and gain a deeper understanding of your customers' needs, ClientZen is a must try.
Max clientzen customer review profile picture
Max Yampolsky
·
linkedin icon
CEO @ One Click Crypto

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Montly
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Yearly
Essential

€120

/month
€1440/year
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Automated tagging
Insights discovery by Mantra AI
Advanced sentiment analysis
3 data sources
2000 conversations / month
3 team members
Most popular
Pro

€588

/month
€7056/year
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Automated tagging
Insights discovery by Mantra AI
Advanced sentiment analysis
Unlimited data sources
5000 conversations / month
Unlimited team members
Advanced segmentation
Customer insights
Enterprise

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enterprise
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Everything in Pro
Dedicated account manager
On premise solutions
Custom integrations
Essential

€100

/month
€1200/year
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Automated tagging
Insights discovery by Mantra AI
Advanced sentiment analysis
3 data sources
2000 conversations / month
3 team members
Most popular
Pro

€490

/month
€5880/year
Start Free Trial
Automated tagging
Insights discovery by Mantra AI
Advanced sentiment analysis
Unlimited data sources
5000 conversations / month
Unlimited team members
Advanced segmentation
Customer insights
Enterprise

Let's talk

enterprise
Book demo
Everything in Pro
Dedicated account manager
On premise solutions
Custom integrations

The most cost efficient solution on the market

Automated
tagging
Insights
discovery
Sentiment
analysis
User
segments
MRR behind
feedback
Release
impact tracking
Price per
month

€490

/mo

€1000

/mo

€3,750

/mo

€500

/mo

€299

/mo

€2000

/mo

Start your free trial today

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