Save hours by replacing the slow feedback analysis process with fully customizable automated tagging powered by AI. Works for any feedback like chat, tickets, reviews or custom data.
Spot emerging trends and potential customer pain points on the rise. Sentiment analysis and MRR help you identify the topics that matter the most for any of your customer segments.
Understand how your product updates solved a problem or improved a pain point through the feedback from your customers. Sentiment analysis helps you measure the problem's evolution over time.
Improve customer experience and prevent churn by making sure your customers are happy. Easily measure customer happiness in real-time, at any step of the customer journey.
Define custom segments and get insights based on advanced customer filters like MRR, sentiment and lifetime value. Learn what segment interacts the most and if it's positive or negative.
Get instant alerts in critical customer journey moments. Get notified when a missing feature pattern is detected, potential churn risk appears and more.