Customer feedback insights, 6X faster.

All your customer feedback automatically tagged by topic and sentiment with the most accurate feedback analytics software.

All your customer feedback tagged automatically.

Integrate your chat, email, ticketing, reviews or custom data
for automated tagging, sentiment analysis and revenue-driving topics.
Mantra AI

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from every customer conversation?

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Fully customizable automated tagging powered by AI
Automatically analyze support tickets, reviews and surveys
Revenue analytics for every customer pain-point

Automate your customer feedback tagging

Save hours by replacing the slow feedback analysis process with fully customizable automated tagging powered by AI. Works for any feedback like chat, tickets, reviews or custom data.

Ensure no customer pain
goes unnoticed

Spot emerging trends and potential customer pain points on the rise. Sentiment analysis and MRR help you identify the topics that matter the most for any of your customer segments.

Understand problem
evolution over time

Understand how your product updates solved a problem or improved a pain point through the feedback from your customers. Sentiment analysis helps you measure the problem's evolution over time.

Track your customer happiness across every interaction

Improve customer experience and prevent churn by making sure your customers are happy. Easily measure customer happiness in real-time, at any step of the customer journey.

Get insights based on advanced customer filters

Define custom segments and get insights based on advanced customer filters like MRR, sentiment and lifetime value. Learn what segment interacts the most and if it's positive or negative.

Learn what all the data say with powerfull insights

Get instant alerts in critical customer journey moments. Get notified when a missing feature pattern is detected, potential churn risk appears and more.

Plays nice with your stack

Integrates with...

Get a FREE complete analysis on your data

Paste your feedback, reviews or any text to see how it works.
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Successful SaaS teams use ClientZen

Bogdan Padurariu
CTO at Digitalya

"With ClientZen, we can finally have an accurate way to measure our clients’ happiness in real-time. This is crucial for us because it allows us to act fast, deliver great services, and increase our referrals base."