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Voice of Customer Analysis
Understand and resonate with your customers' voices for real.
Sentiment Analysis
Get an extra layer of data by understanding your customers' sentiment.
Text Analysis
Every written interaction with added sentiment, just like a real conversation.
Release Tracking
Track the direct impact of your customers toward new releases and forecast trends.
NPS Analysis
Convert detractors into promoters by detecting patterns easily
CSAT  Analysis
Great Customer Experience starts with your team, make their work easier & efficient with ClientZen
Customer Review Analysis
Great Customer Experience starts with your team, make their work easier & efficient with ClientZen
Survey Analysis
Extract meaningful & impactful insights from your surveys and structure it more efficiently
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Pricing
Blog
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Voice of Customer Analysis
Understand and resonate with your customers' voices for real.
Sentiment Analysis
Get an extra layer of data by understanding your customers' sentiment.
Text Analysis
Every written interaction with added sentiment, just like a real conversation.
Release Tracking
Track the direct impact of your customers toward new releases and forecast trends.
NPS Analysis
Convert detractors into promoters by detecting patterns easily
CSAT  Analysis
Great Customer Experience starts with your team, make their work easier & efficient with ClientZen
Customer Review Analysis
Great Customer Experience starts with your team, make their work easier & efficient with ClientZen
Survey Analysis
Extract meaningful & impactful insights from your surveys and structure it more efficiently

Learning from customer feedback has never been this easy

ClientZen replaces the manual tagging process and gives you deeper customer insights with pain points discovery, MRR and sentiment analysis.
Try for free
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Feedback tagging
Fully customizable automated feedback tagging powered by AI and Machine Learning.
Pain-points discovery
Customer pain-points discovery and emerging trends on auto-pilot for the whole team.
Timeline evolution
Sentiment analysis and annotations to understand the timeline evolution of a problem.
Customer segments
A multitude of filters to better identify client groups by sentiment, MRR/YRR, time to renewal etc.
STEP 1

Connect all your
communication channels

All your feedback in one place. Easily integrate your chat, ticketing, reviews, emails or any custom data coming from any sources.
Chat
Tickets
Reviews
Custom Data
CSV
STEP 2

Create the topics that you
want to track

Fully customizable topics with advanced search tools

Create topics to track customer issues, common requests, feature feedback or reviews. Search for specific keywords or phrases, and exclude what doesn't make sense.

Organize topics into groups for high level view

Create topics and organize them into groups for high-level trends. Auto-tagging that you control.

Get a real-time preview of feebdack samples for tweaking

Real-time preview based on our actual data, for even more control and fine tuning.
STEP 2

Create the topics that you want to track

Fully customizable topics with advanced search tools

Create topics to track customer issues, common requests, feature feedback or reviews. Search for specific keywords or phrases, and exclude what doesn't make sense.

Organize topics into groups for high level view

Create topics and organize them into groups for high-level trends. Auto-tagging that you control.

Get a real-time preview of feebdack samples for tweaking

Real-time preview based on our actual data, for even more control and fine tuning.
STEP 3

Learn from every conversation

All your feedback tagged
automatically

Conversations, tickets and reviews tagged under topics and groups that you control. Easily define what makes sense to your specific use-case, without the need to train an AI.
Book a demo

Emerging trends and painpoints discovery

Spot topics on the rise and potential customer painpoints. Sentiment analysis, timeframe and MRR help you highlight topics that matter for your most valuable segment.
Book a demo

Pain points evolution with
sentiment analysis

Mark your most important product updates for every specific topic. Understand how your releases improved a painpoint trough the feedback of your customers.
Book a demo

Custom segments for advanced research

Understand the why behind customer interaction by filtering with MRR, time to renewal, user time, sentiment and other powerful filters.
Book a demo

Plays nice with your stack

Securely integrates with all your customer voice platforms. No coding skills required.
Intercom
Zendesk
Typeform
Slack
Hubspot
G2
Drift
Trustpilot
Zapier
Intercom
Zendesk
Typeform
Slack
Hubspot
G2
Drift
Trustpilot
Zapier

Get a FREE complete analysis on your data

Paste your feedback, reviews or any text to see how it works.
+ 368 people used this tool
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sentiment analysis
on your dataset
discover how feedback
analysis works

Customer pain points discovery, 6X faster.

Prevent losing valuable
customer feedback
Make sense of customer
feedback instantly
Measure the customer impact
of your releases
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ClientZen - Customer feedback insights 6x faster with AI | Product Hunt
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