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How AI can solve the feedback scalability problem

Virgil Horghidan

Product Owner at ClientZen

What's inside

Companies that experience speedy growth face the problem of losing touch with their customer because of their large numbers. AI can fill this gap between insightful feedback and decision-makers.

3

min read

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How badass ticket tagging is and how to do it right, to keep access to the gates of Heaven

Ovidiu Cojocariu

CEO at ClientZen

What's inside

Whether you run a SAS company, an e-commerce platform, or a coffee shop, how customers experience your product is an important part of your business.

6

min read

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Customer feedback software - Best Tools, Use Cases & More

Irina Theodoru

Copywriter for ClientZen

What's inside

We'll better understand why customer feedback plays a crucial role in digital products and what tools to use to get as many actionable insights as possible.

8

min read

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How to get your Intercom token for ClientZen

Virgil Horghidan

Product Lead at ClientZen

What's inside

A quick tutorial on how to find your intercom token so that you connect your feedback to ClientZen.

1

min read

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What customer satisfaction metrics you should measure

Madalina Lacatis

Marketing manager at ClientZen

What's inside

We'll dive into the best customer satisfaction metrics that you should take into consideration with their advantages and disadvantages.

11

min read

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How to build a customer satisfaction survey

Alex Jijie

Community Development at ClientZen

What's inside

We'll show you how to set the right questions and go through the best practices for building a good survey that gets you results.

8

min read

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How to measure Customer Satisfaction

Madalin Lacatis

Marketing manager at ClientZen

What's inside

We'll go through a set of customer satisfaction metrics and customer satisfaction KPIs and how social media monitoring and brand mention can be crucial for your agency.

12

min read

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