Beauty

Achieve deeper customer engagement in the beauty sector with ClientZen. By tapping into real-time feedback, beauty brands can refine products, anticipate trends, and create offers that genuinely resonate with their audience.

ClientZen equips you with actionable insights to tailor your beauty solutions, leading to heightened customer satisfaction and loyalty.

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Trusted by industry leaders

IMPACT

Benefits for the Beauty Industry

Product Development

Understand the preferences and needs of your clientele, guiding the creation or refinement of beauty products

Customer Trends

Stay ahead by capturing emerging beauty trends and desires directly from the feedback.

Personalized Marketing

Utilize feedback to create more targeted and effective marketing campaigns.

Supply Chain Management

Stock up on top-performing products and reduce inventory of less popular items based on customer sentiment.

RESEARCH

Automated
feedback analysis

ClientZen applies smart semantic tags
automatically, to every customer feedback
(tickets, reviews, calls & more).

Why it matters

Consistent tagging, at scale, applied automatically

The real negative sentiment drivers, unlocked

More time for agents to focus on customers

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Monitoring

Accurate insights

ClientZen gives you the contact reasons,
recurring issues, main questions,
and top feature requests.

Why it matters

Holistic view of what are our customer saying

No more manually digging through piles of data

Complex insights made easy, no expertise needed

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CLASSIFICATION

Instant answers with
Mantra AI

Mantra AI gives quick, meaningful answers on
specific customer experience topics.

Why it matters

Ad-hoc research made as easy as asking a question

Specific to your customer feedback and context

On premise, trained on your data, fully compliant

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CLASSIFICATION

Real time monitoring

ClientZen shows feedback trends,
detects anomalies (feedback spikes),
and sends personalized notifications.

Why it matters

Get notified on customer issues / bugs before they escalate

Spot potential feedback trends on the rise

Keep your team in the loop with ready-made VoC reports

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Being able to define ones own topics and receiving reports to those, really improves the monitoring and prioritization of topics and/or issues.

Jens Becker

Managing Director at KF Interactive GmbH

As a Product Manager, I can see how valuable this is for managing customer feedback effectively and getting to actionable insights with minimum effort.

Mara Steiu

PM @ Microsoft, Twitter, Confluent

A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face.

Stefan Stoica

Working on an MVP for Skawr

This is a great product which tackles a real pain point.

Alvaro Villalba Perez

Founding CEO at Clous

If you're looking to streamline your feedback analysis and gain a deeper understanding of your customers' needs, ClientZen is a must try.

Max Yampolsky

CEO @ One Click Crypto

Being able to define ones own topics and receiving reports to those, really improves the monitoring and prioritization of topics and/or issues.

Jens Becker

Managing Director at KF Interactive GmbH

As a Product Manager, I can see how valuable this is for managing customer feedback effectively and getting to actionable insights with minimum effort.

Mara Steiu

PM @ Microsoft, Twitter, Confluent

A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face.

Stefan Stoica

Working on an MVP for Skawr

This is a great product which tackles a real pain point.

Alvaro Villalba Perez

Founding CEO at Clous

If you're looking to streamline your feedback analysis and gain a deeper understanding of your customers' needs, ClientZen is a must try.

Max Yampolsky

CEO @ One Click Crypto

Choose the ideal plan for you

Get started with a 30-day free trial. No credit card needed.

Essential

€120

/month

€1440/year

Start Free Trial

Automated tagging

Insights discovery by Mantra AI

Advanced sentiment analysis

3 data sources

2000 conversations / month

3 team members

€588

/month

€7056/year

Start Free Trial

Automated tagging

Insights discovery by Mantra AI

Advanced sentiment analysis

Unlimited data sources

5000 conversations / month

Unlimited team members

Advanced segmentation

Customer insights

Enterprise

Let's talk

enterprise

Book demo

Everything in Pro

Dedicated account manager

On premise solutions

Custom integrations

Essential

€100

/month

€1200/year

Start Free Trial

Automated tagging

Insights discovery by Mantra AI

Advanced sentiment analysis

3 data sources

2000 conversations / month

3 team members

€490

/month

€5880/year

Start Free Trial

Automated tagging

Insights discovery by Mantra AI

Advanced sentiment analysis

Unlimited data sources

5000 conversations / month

Unlimited team members

Advanced segmentation

Customer insights

Enterprise

Let's talk

enterprise

Book demo

Everything in Pro

Dedicated account manager

On premise solutions

Custom integrations

Beauty