Customer Experience Team

Dive into the art of curating unmatched customer journeys with ClientZen. Harness the power of direct customer feedback, transforming it into meaningful strategies that enhance every touchpoint of the customer experience.
Trusted by industry leaders
IMPACT

Benefits

Aligned onboarding experience

Detect and track any onboarding issues faster than before and act quickly based on your customer's preferences.

Journey Mapping

Insights from VoC can pave the way for a refined customer journey, removing obstacles and amplifying their overall experience.

Experience Enhancement

Strengthens trust and nurtures a more profound bond between the product and its customers by detecting customer needs and missing feature requests firsthand.

Start using unbiased customer insights and make the right decisions.

Start Free Trial

Harness the efficiency of streamlined customer feedback management with ClientZen. Cut down on the time spent tagging and categorizing customer inputs, allowing your Customer Experience Team to focus more on prioritizing actionable tasks using data-driven insights. With ClientZen, monitor the outcomes of each customer interaction, enabling smarter resolution strategies. Embrace a setup where every piece of feedback is not just heard, but actively utilized to enhance your customer's experience.

FEATURES

Tools for Customer Experience Team

Insights Discovery

Delve into your customers' true sentiments with ClientZen, extracting pivotal insights that can guide your next CX strategy.

Automated Tagging

ClientZen's AI-driven system quickly categorizes feedback, giving you deeper insights into the emotional context behind every customer interaction.

MRR Tracking

Get a grip on the financial impact of each customer interaction by monitoring the associated Monthly Recurring Revenue (MRR).

Sentiment Analysis

Gauge the genuine feelings behind every piece of feedback with our advanced sentiment analyzer, ensuring that your strategies align with real emotions.

Release Impact

Understand the influence of any changes or new features on the customer experience, ensuring your initiatives consistently enhance their journey.

User Segmentation

ClientZen enables you to segment users based on their feedback, allowing you to craft personalized experiences that cater to individual needs.

Plays nice with your stack

Securely integrates with all your customer voice platforms. No coding skills required.

Get started quickly with free onboarding assistance

No card required
Free trial for 30 days
GDPR compliant
No code platform
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Being able to define ones own topics and receiving reports to those, really improves the monitoring and prioritization of topics and/or issues.
clientzen customer picture
Managing Director at KF Interactive GmbH
As a Product Manager, I can see how valuable this is for managing customer feedback effectively and getting to actionable insights with minimum effort.
mara clientzen customer picture
PM @ Microsoft, Twitter, Confluent
A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face.
Stefan clientzen customer review profile picture
Working on an MVP for Skawr
This is a great product which tackles a real pain point.
Alvaro clientzen customer review profile picture
Founding CEO at Clous
If you're looking to streamline your feedback analysis and gain a deeper understanding of your customers' needs, ClientZen is a must try.
Max clientzen customer review profile picture
CEO @ One Click Crypto
Being able to define ones own topics and receiving reports to those, really improves the monitoring and prioritization of topics and/or issues.
clientzen customer picture
Managing Director at KF Interactive GmbH
As a Product Manager, I can see how valuable this is for managing customer feedback effectively and getting to actionable insights with minimum effort.
mara clientzen customer picture
PM @ Microsoft, Twitter, Confluent
A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face.
Stefan clientzen customer review profile picture
Working on an MVP for Skawr
This is a great product which tackles a real pain point.
Alvaro clientzen customer review profile picture
Founding CEO at Clous
If you're looking to streamline your feedback analysis and gain a deeper understanding of your customers' needs, ClientZen is a must try.
Max clientzen customer review profile picture
CEO @ One Click Crypto

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discover how feedback
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Choose the ideal plan for you

Get started with a 30-day free trial. No credit card needed.
Essential

€120

/month
€1440/year
Automated tagging
Insights discovery by Mantra AI
Advanced sentiment analysis
3 data sources
2000 conversations / month
3 team members
Pro

€588

/month
€7056/year
Automated tagging
Insights discovery by Mantra AI
Advanced sentiment analysis
Unlimited data sources
5000 conversations / month
Unlimited team members
Advanced segmentation
Customer insights
Enterprise

Let's talk

enterprise
Everything in Pro
Dedicated account manager
On premise solutions
Custom integrations
Essential

€100

/month
€1200/year
Automated tagging
Insights discovery by Mantra AI
Advanced sentiment analysis
3 data sources
2000 conversations / month
3 team members
Pro

€490

/month
€5880/year
Automated tagging
Insights discovery by Mantra AI
Advanced sentiment analysis
Unlimited data sources
5000 conversations / month
Unlimited team members
Advanced segmentation
Customer insights
Enterprise

Let's talk

enterprise
Everything in Pro
Dedicated account manager
On premise solutions
Custom integrations

The most cost efficient solution on the market

Automated
tagging
Insights
discovery
Sentiment
analysis
User
segments
MRR behind
feedback
Release
impact tracking
Price per
month

€490

/mo

€1000

/mo

€3,750

/mo

€500

/mo

€299

/mo

€2000

/mo