Identify revenue drops quicker by ensuring your retention strategy works smoothly, just as you've planned. With ClientZen you can track your customer's subscription status and values to act faster and prioritize customers based on your revenue targets.
Ensure every strategy and campaign is centered around real customer voices, amplifying conversions and revenue.
Customer health score
Identify your client's health score based on their sentiment and align their topics with revenue data so you can quickly solve their problem to meet your revenue targets.
Reduce subscription cancellation
Easily detect and track cancellation causes for each customer or group of segments and stabilize your subscription.
Start using unbiased customer insights and make the right decisions.
Elevate the potential of optimized revenue operations with ClientZen. Minimize the time spent on manual data entry and deciphering feedback. Focus on driving strategy and operational changes using actionable insights.
The Voice of the Customer decoded 10x faster
RESEARCH
Automated feedback analysis
ClientZen applies smart semantic tags automatically, to every customer feedback (tickets, reviews, calls & more).
Why it matters
Consistent tagging, at scale, applied automatically
“ClientZen lets us turn unstructured feedback from various channels into clear insights that support our product vision. With each release, we can see how the users react to it.”
Lucas Marchionne, Voice of Customer manager
“ClientZen helps us save a lot of time by tagging automatically all the feedback from our customers. It shows us the most requested features and client pain points on the rise, so we can take action fast.”
Noa Lupu, Customer Success Lead
“It can sync automatically with our Zendesk and surface patterns automatically. We can check easily how often a problem appears and the most requested features.”
