From uncovering contact reasons to identifying recurring issues and top feature requests, ClientZen delivers precise and actionable customer insights in a minute with just a click.
Gain a holistic view of what your customers are saying without manually sifting through data, making complex insights accessible and easy to understand.
Holistic Customer View
Customer journey mapping with no technical skill will give you the full picture of your whole customer lifecycle in a single dashboard.
Effortless Data Analysis
Analyzing customer data was never this easy; turn raw data into actionable insights instantly.
Actionable Insights
Simplify complex data to make informed decisions without needing data analysis knowledge.
Time-saving solution
Address issues and extract solutions instantly thanks to ClientZen's real-time monitoring and Mantra AI co-pilot assistant.
What our clients say
-80%
Reduced team workload
-14%
Drop in client negative sentiment
-9%
Reduced time for support
“ClientZen lets us turn unstructured feedback from various channels into clear insights that support our product vision. With each release, we can see how the users react to it.”
Lucas Marchionne, Voice of Customer manager
“ClientZen helps us save a lot of time by tagging automatically all the feedback from our customers. It shows us the most requested features and client pain points on the rise, so we can take action fast.”
Noa Lupu, Customer Success Lead
“It can sync automatically with our Zendesk and surface patterns automatically. We can check easily how often a problem appears and the most requested features.”
Mircea Serendiuc, product manager
HOW IT WORKS
AI-powered customer journey insights and customer data analysis
Consumer Insights simplified
Consumer behavior is made easier with a simplified dashboard that shows only those metrics that matter the most for your business.
All customer interactions in a single place.
The whole customer journey in one dashboard.
Only KPIs & metrics that matter for your business.
Reliable insights with Mantra AI
From predictive analytics to generative AI co-pilot assistant, Mantra AI offers unparalleled insights into customer behavior, enhancing the entire customer journey.
Specific to your customer needs.
Better decision, fast and personalized support.
Personalized knowledge base.
Finding the root cause of your problem
By organizing and categorizing all customer inquiries, you can effortlessly meet customer expectations by proactively analyzing their sentiment, predicting churn rates, and identifying negative issues.
No more manual analysis.
Customer lifecycle made easier.
Problem resolution much faster.
Accurate data analysis
Mantra AI provides detailed customer insights analysis, tracking the entire customer journey to identify key touchpoints and sentiments.
Real-time sentiment analysis.
Automated tags & categorization.
Holistic view of the entire customer lifecycle.
SAFETY FIRST APPROACH
Securely connect your source of customer intelligence
Now I can view top recurring issues and get alerted automatically.
Efficient and fast customer interactions.
Spot negative themes early for proactive issue management.
Custom training based on common issues.
Product Manager
My product roadmap is guided by real customer feedback, ensuring it meets their needs and desires.
New feature releases based on customer input.
Prioritizing tasks easily based on client needs.
Validate product decisions with direct customer feedback.
CX Lead
I can instantly identify client trends, organize data into topics, and track shifts toward key issues.
Full customer journey on one board.
Improved customer satisfaction.
Increased loyalty and retention.
Marketing
I can better understand customer segments and target them more effectively.
Tailored marketing messaging.
Feedback-driven creatives.
Brand perception tracking.
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