Instant answer with Mantra AI customer intelligence

WHY IT MATTERS

The Future of Customer Experience with AI

ClientZen’s Mantra AI enables effortless scaling, advanced data analysis, and a significant reduction in feedback analysis time, allowing your team to focus on strategic initiatives and improve customer satisfaction.

Manage Support Volumes with AI Precision

Easily double your customer base without worrying about support overload. Mantra AI reduces feedback analysis time by up to 20% within just a few months, providing actionable insights quickly.

Empower Customer Service Agents

With automated processes, your customer service team can focus on strategic tasks, directly influencing positive customer sentiment and experience.

Smart Data Analysis

Achieve your goals effortlessly with AI-powered customer experience automation (CXA), tracking the entire customer journey within your dashboard.

Proactive Sentiment Analysis

Detect negative sentiment drivers and prevent customer churn by taking immediate action to improve satisfaction.

What our clients say

-80%

Reduced team workload

-14%

Drop in client
negative sentiment

-9%

Reduced time for support

“ClientZen lets us turn unstructured feedback from various channels into clear insights that support our product vision. With each release, we can see how the users react to it.”

Lucas Marchionne,
Voice of Customer manager

“ClientZen helps us save a lot of time by tagging automatically all the feedback from our customers. It shows us the most requested features and client pain points on the rise, so we can take action fast.”

Noa Lupu, Customer Success Lead

“It can sync automatically with our Zendesk and surface patterns automatically. We can check easily how often a problem appears and the most requested features.”

Mircea Serendiuc, product manager

HOW IT WORKS

Enhanced customer experience with co-pilot assistant

Trained with your customer data

Unlike other pre-trained AI models on the market, Mantra AI uses your customer data as a knowledge base to quickly learn your customer sentiment and desires within an instance.

Specific to your customer interactions.

Better decision, fast and personalized support.

Custom knowledge base.

Semantic analysis & automated insights

Our AI goes through each customer interaction without missing a small detail, using semantic analysis to grasp the whole essence of your customer requests and feedback while also providing real-time sentiment analysis, CSAT, NPS, and Voice of the Customer (VoC) metrics.

Operational costs reduction.

Boost agent efficiency.

Prevent and predict churn.

Data-driven insights and cleaning

Mantra AI not just scans through your customer interactions but deeply learns and understand different type of communication, eliminating unnecessary noises that might hijack the true essence of your customer queries and request.

Analyze customer data that matters.

Improve customer service faster.

Enhance agent productivity.

Finding the root cause of your problem

By cleaning and structuring your whole customer inquiries you can meet any customer expectations with no effort by proactively analyzing customer sentiment, predict churn rate, and labeling negative drivers.

No more manual analysis.

Customer lifecycle made easier.

problem resolution much faster.