Turn customer feedback into data-driven decisions without any effort. See the financial impact of each input and track how product updates affect your customer's sentiment.
Achieve efficiency with our ready-to-use solution. There's no need to spend extra time training our AI model.
Benefit from an AI model continually evolving and refining itself for enhanced results.
Our platform's intuitive design and dashboard are thoughtfully crafted for those who may not be analytically inclined, ensuring a seamless setup process.
ClientZen vs. Chattermill
Feature
AUTOMATED ANALYTICS
Automated tagging and classification
Accurate key insights
Smart data clean-up
Mantra AI
Sentiment analysis
Mantra AI Copilot
Real negative sentiment drivers
REPORTING
Simplified metrics
Predictive customer churn
Keyword cloud
MONITORING
Real-time monitoring
Release and updates tracking
Anomaly detection by severity
ClientZen
Other tools
The Voice of the Customer decoded 10x faster
RESEARCH
Automated feedback analysis
ClientZen applies smart semantic tags automatically, to every customer feedback (tickets, reviews, calls & more).
Why it matters
Consistent tagging, at scale, applied automatically
Being able to define ones own topics and receiving reports to those, reallyimproves the monitoring and prioritization of topics and/or issues.
Jens Becker
·
Managing Director at KF Interactive GmbH
If you're looking to streamline your feedback analysis and gain a deeper understanding of your customers' needs, ClientZen is a must try.
Max Yampolsky
·
CEO @ One Click Crypto
This is a great product which tackles a real pain point.
Alvaro Villalba Perez
·
Founding CEO at Clous
As a Product Manager, I can see how valuable this is for managing customer feedback effectively and getting to actionable insights with minimum effort.
Mara Steiu
·
PM @ Microsoft, Twitter, Confluent
A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face.
