Why Choose ClientZen
ClientZen is the most accurate tagging and feedback analytics tool. Get customer insights, 6x times faster.
“ClientZen helps us save a lot of time by tagging automatically all the feedback from our customers. It shows us the most requested features and client pain points on the rise, so we can take action fast.”
Top Reasons Why SaaS Companies Choose ClientZen over Thematic
ClientZen AI works out of the box, without any supervised training or complex setup.
Integrate your feedback channels and save hours by replacing the manual process with fully customizable automated tagging powered by AI. Works out of the box for any feedback like chat, tickets, reviews or custom data.
ClientZen is especially designed for customer feedback, not general text analysis.
Context is what gives power to the data. Spot emerging trends and potential customer pain points on the rise. Sentiment analysis and MRR help you identify the topics that matter the most for to customers.
Insights, not just data classification.
Define custom segments and get insights based on advanced customer filters like MRR, sentiment and lifetime value. Learn what segment interacts the most and if it's positive or negative.
ClientZen vs. Thematic at a glance
Automated tagging and classification
Categories and topics that you can control
Customer pain-points detection
Pain-points evolution over time
Customer journey dashboard
Predefined models that work outside the box
Transparent plans and pricing
Handle customer feedback the right way
More reasons to love ClientZen
ClientZen helps you answer questions faster,
so you can focus on the vision.
What are the emerging trends in our customer's needs?
Spot emerging trends and potential customer pain points on the rise. Validate the topics that matter the most for any of your customer segments.
What features are requested
All your feature requests counted, tagged automatically, and made even more powerful with advanced sentiment analysis.
Did our latest release actually solve a pain point?
Understand how your product updates solved a problem or improved a pain point through the feedback from your customers.