"With ClientZen, we can finally have an accurate way to measure our clients’ happiness in real-time. This is crucial for us because it allows us to act fast, deliver great services, and increase our referrals base."
Top Reasons Why SaaS Companies Choose ClientZen over Kapiche
ClientZen AI works out of the box, without any supervised training or complex setup.
Integrate your feedback channels and save hours by replacing the manual process with fully customizable automated tagging powered by AI. Works out of the box for any feedback like chat, tickets, reviews or custom data.
ClientZen is especially designed for customer feedback, not general text analysis.
Context is what gives power to the data. Spot emerging trends and potential customer pain points on the rise. Sentiment analysis and MRR help you identify the topics that matter the most for to customers.
Insights, not just data classification.
Define custom segments and get insights based on advanced customer filters like MRR, sentiment and lifetime value. Learn what segment interacts the most and if it's positive or negative.