Your VoC Report

Sentiment Analysis

of your customer feedback
is negative
of your customer feedback
is neutral
of your customer feedback
is positive

Negative Sentiment Drivers

What are the reasons for 0% negative sentiment?
1
Communication
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2
Internet Connection
2
Support
2
Pricing

Actionable Insights

Delve deeper into what causes your customers
to be frustrated, so that you can take action.
1
Communication
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1
Communication
  • Customers are complaining that communication is very slow and at times support doesn't answer.
  • Customers are also saying that support is rude and answers in bad taste.
1
Communication
  • Customers are complaining that communication is very slow and at times support doesn't answer.
  • Customers are also saying that support is rude and answers in bad taste.

Gap Analysis

Get the Gap Analysis data to see your customer's expectations toward
your business and the full Voice of Customer report to enhance your
VoC program immediately.